The SOCIO INTIMO program includes discounts and benefits for frequent travelers. Passengers must register and obtain a card in order to be in the program. To acquire your SOCIO INTIMO card you earn “estrellas” (stars) when you travel and as they accumulate you are entitled to exchange those “estrellas” for additional trips.
The “estrellas” accumulated on your SOCIO INTIMO card are equivalent to 10% of your purchase. For example, if your ticket costs 118 pesos you can accumulate 12 “estrellas” after 10 tickets at the cost of 118 pesos each, you will have 120 “estrellas” which earns you one free ticket of the same value.
In addition, Estrella Roja passengers can obtain additional discounts with their SOCIO INTIMO card with other affiliated businesses such as; restaurants, hotels, car rental agencies, medical laboratories, hair salons, convenient stores, and others.
The SOCIO INTIMO card costs 75 pesos but entitles you to 35 “estrellas” with your card purchase. Visit any of our locations and start earning your benefits.
Transportation services for passengers from Mexico and Puebla:
• FIRST CLASS
• AIRPORT Service to the Mexico City International Airport.
• Executive Mexico City Service (with special destinations within Mexico City).
• Services with stops.
• Super Express Service.
Includes a programmed video showing on board, restrooms, climate control systems, comfortable and reclinable seats. Arrivals and departures from Puebla at CAPU and Palmas Plaza terminals. In Mexico City: TAPO terminal, Norte, Sur (Taxqueña) and Tlalnepantla. Also included is the use of the Estrella Roja parking lot at 4 poniente in Puebla where you will receive a special rate for the 24 hour period.
Now it is possible to reserve your ticket by phone (222) 273-8300 or toll free 01-800-712-2284 or via our web page.
NOW THESE INTERNET SERVICES HAVE ON BOARD!
Includes a programmed video showing on board, restrooms, climate control systems, ample seating, and individual earphones. In addition, soda, juice, bottled water, or coffee is served with peanuts and cookies to accompany your trip. Also, included is the use of the Estrella Roja parking lot at 4 poniente in Puebla where you will receive a special rate for the 24 hour period.
Includes a programmed video showing on board, restrooms, climate control systems, ample seating, and individual earphones. In addition, soda, juice, bottled water, or coffee is served with peanuts and cookies to accompany your trip. The boarding and arrival in Puebla is located at the central offices in Puebla Las Animas (CENTRO DE SERVICIOS ESTRELLA ROJA LAS ANIMAS), 4 poniente terminal, and at Plaza San Diego. In Mexico City there is a stop made at the U.S. Embassy (El Angel), Condesa, World Trade Center and Santa Fe Shopping Mall.
Includes a programmed video showing on board, individual earphones, coffee, the daily newspaper, climate control systems, and snacks. In the terminals 4 poniente and CAPU in Puebla you will receive a special rate for the 24 hour period with your paid bus ticket.
Now it is possible to reserve your ticket by phone (222) 273-8300 or toll free 01-800-712-2284.
Yes, via telephone, internet, travel agencies or at any ticket counter.
By telephone: From the comfort of your home or office you can have the advantage of purchasing your tickets.
Dial: In Puebla 01-222-273-8300. In Mexico City 01-55-51301800. In the remaining part of the country: 01-800-712-2284.
These reservations apply for DIRECT, EXECUTIVE, FIRST CLASS, and AIRPORT as well as, Tourism/Entertainment destinations.
By internet: From your computer begin the search process and the system will take you through a step by step process through the reservation procedures.
Travel Agencies in Puebla: Customers may make their reservations with authorized travel agencies in the city of Puebla. For the following services: AIRPORT, EXECUTIVE, Six Flags, Puebla-Teotihuacan, Puebla-La Villa-Chapultepec, Kidzania, and El Rollo. Request more information from your travel agency.
Yes. Customers may purchase their tickets at the ticket counter, via telephone or internet for the following services: DIRECT, EXECUTIVE, FIRST CLASS, LUXURY AND AIRPORT as well as Tourism/Entertainment destinations. In all cases restrictions apply for credit cards. VISA, MASTERCARD, AND AMERICAN EXPRESS are accepted.
On all of our buses we allow pets ONLY with the use of special cages and they must travel below in the luggage compartment. For your security and comfort it is not possible for pets to travel with passengers. This service has no additional cost.
Our non-stop service to Mexico City has some courtesy stops for our passengers that do not check-in any baggage. The courtesy stops are: The women’s correctional facility and Puerto Aereo Boulevard. Our Luxury Service has only one courtesy stop at Puerto Aereo Boulevard. Finally, our Airport service has courtesy stops at Terminal 2 and Terminal 1 at the Mexico City International Airport.
In addition to the TAPO terminal, our services include a large range of terminals, in order to help our passengers travel more efficiently within Mexico City. Passengers can count on Terminals and courtesy stops in the following locations:
• Ground transportation from the Mexico City International Airport (Terminal 1 and 2)
• Central bus station in Sur Taxqueña
• Central bus station in Norte Avenida 100 metros
• Terminal Tlalnepantla (Via Gustavo Baz) linked with ADO
• U.S. Embassy (El Angel)
• La Condesa
• Santa Fe Shopping Mall
• Bancomer Business Center (Santa Fe)
• World Trade Center
Yes. As of September 2009 Estrella Roja and Quanax Espectaculos formed an alliance in order to provide an all-inclusive rate (transportation and ticket for the event) for passengers to travel directly to their Tourism/Entertainment function in Mexico City. For more information click here.